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Virtual HR

Virtual HR

6-8 minute


What is virtual human resources?

Virtual human resources (also known as virtual HR) is the process of connecting employees to a variety of technologies and HR services when they need them. This  allows employees to go directly to resources through a self-service platform , rather than always having to go through an onsite HR representative  .

What is the difference between in-house HR management and virtual HR?

Depending on the organization, one system may work better than another. Common differences between in-house and virtual HR management include:

Location of the HR Team

The main difference between onsite and virtual HR is where your HR team lives. In-house HR professionals typically have their own office space. Virtual HR teams telecommute for their companies.


In-house teams typically work at their company's headquarters or a branch office. Virtual HR professionals can work from the comfort of their own home, their favorite local coffee shop, or any location with a reliable internet connection. Remote-friendly environments can give teams more autonomy to decide where and when they work best.

communication style

The location of HR departments affects how employees interact with them. While email is an option for both in-house and virtual teams, in-house teams can communicate with employees face-to-face.

Virtual HR teams can maintain open communication with employees in a number of ways—even if they're spread across the country or around the world. Whether it's through instant messaging programs like Slack, video calls via Zoom, or virtual office hours, remote HR professionals can easily address employee questions about payroll, benefits, and more.

Availability of Human Resources

In-house HR resources are only available during their operating hours, which can fluctuate. Meanwhile, virtual HR resources  are available 24/7 through the organization's HR software.  This  complements remote HR professionals, who probably also have specific office hours.

Flexible options for team location, communication methods, and access to HR resources can improve employee satisfaction and foster a more self-reliant company culture.  By offering employee self-service  , you can lighten the load for your HR teams while empowering your employees and managers to monitor their vacation time, access reports, and more.

Can HR work remotely?

The COVID-19 pandemic and the current trend of working from home  have fueled a growth in remote HR jobs  . As the number of job postings offering remote working has doubled since the pandemic, it can be argued that employers building remote teams need remote HR leaders to find and onboard new employees.

HR software and communication applications like Zoom and Slack make it convenient for remote recruiters to onboard new employees and support existing employees. Plus, their status as a telecommuting employee allows them to connect with your remote workforce in a meaningful way.

Why is HR technology important?

HR technology is vital to the HR department.  New software and systems  allow HR professionals to perform the following tasks efficiently:

  • Contact the staff
  • Store, organize, and access large amounts of files
  • Manage data for critical analysis
  • Recruit more candidates for vacant positions
  • Conduct data-driven performance reviews

Without technology, HR professionals would have to rely on time-consuming manual processes to sort through employee documents and insurance policies. Technology eases that burden, leading to fewer mistakes and improved efficiency.

What are the advantages and disadvantages of virtual HR?

With proper management, virtual HR services offer more advantages than disadvantages:

Benefit

  • Easy access to HR departments:  Employees no longer have to travel to the HR office to ask a question or talk about their benefits. Within virtual HR teams, professionals are more readily available to answer questions.
  • Updated technology:  When HR teams work primarily in a virtual environment, they are more likely to prioritize new HR technologies. As a result, professionals are likely to be more up-to-date on the latest  HR trends  , techniques, and software.
  •  Improved  employee satisfaction :  When employees can communicate immediately about benefits, leave, and other HR-related issues, they may feel more satisfied with their jobs and the overall employee experience at the company.
  • Improved productivity:  Satisfied employees usually lead to better productivity in the office. Additionally, HR teams that rely on virtual technologies can be more efficient thanks to automated processes.

damage

  • Impersonal behavior:  Some employees prefer that certain HR functions, such as terminations and performance reviews, be done in person. When everything is done virtually, even via video conferencing, employees can feel isolated from the company.
  • Security issues:  A virtual platform with inadequate security protocols can put your company's sensitive information at risk. Most HR software models implement strict security measures to prevent this problem, but it takes some research to find the right security measure that reduces the chances of unwanted third parties accessing your employees' information as much as possible.

What services are provided by Virtual HR?

Companies that use virtual HR can still enjoy the same services and features of an in-house HR team, such as:

Starting a virtual HR program is beneficial for your HR department and employees. By freeing HR professionals from manual and time-consuming tasks, they are better able to focus on the most important job – supporting your people.

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