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Employee satisfaction ? What is employee satisfaction, and why it is important | HRMantra Hr Software

Employee Satisfaction – What is Employee Satisfaction, and Why It Is Important | HRMantra Hr Software

Employee Satisfaction – What is Employee Satisfaction, and Why It Is Important | HRMantra Hr Software

Duration: 6-7 min read

Employee satisfaction is when your employees are contented and happy about their jobs and the general atmosphere in which they work. That shows how the employees perceive their job, the place of work, and the organization overall from their point of view.

Employee satisfaction usually goes hand in hand with increased productivity, lesser turnover rates, and a positive work culture.

In this article, we will explore:

  • What is Employee Satisfaction
  • Objectives of Employee Satisfaction
  • Scope of Employee Satisfaction
  • Five Factors of Employee Satisfaction
  • How to Attain Employee Satisfaction
  • Difference between Employee Satisfaction and Employee Engagement
  • Some Employee Satisfaction ideas
  • Employee Satisfaction Questionnaire

What are the Objectives of Employee Satisfaction

The key objectives of employee satisfaction which you as an HR must have in your mind are the following:

  • To reduce employee turnover and increase the retention of your talent.
  • To find ways to improve the productivity of employees in such a way that they can feel satisfied and feel more engaged, motivated, and focused on what they are doing.
  • Improve employee engagement as employees actively take part in work and commit to work.
  • Enhance their work performance and make them add their best in your workplace.
  • Develop a positive work culture at your organization.
  • Foster great collaboration, efficient communication, and teaming.
  • Decrease unplanned absentees from the workplace.
  • To have better recruitment, attract the top talent, and improve the brand of the company you are working for.
  • Create positive relations of the employee with the management.
  • To make customer satisfaction better as if your employees will be satisfied, they will make the customers satisfied.

What is the Range of Job Satisfaction

The scope of employee satisfaction takes in everything that is related to the overall well-being of employees as well as their commitment to their job in the organization.

What are the Five Factors of Employee Satisfaction

The top five factors for employee satisfaction include the following:

  • A positive work environment is the very next thing important for the satisfaction of employees and directly affects their mental well-being.
  • Pay and benefits that the employees draw from their organization.
  • Employees'' relation with their fellow colleagues and the management.
  • Professional advancement and opportunities that the employees seek out for the development and growth of their career.
  • Work-life balance, to keep them all sane.

How to Attain Employee Satisfaction

To attain employee satisfaction in your company you can:

  • Foster open and transparent communication for all employees in the company. It can be done by regular updates on company news, changes, and successes.
  • Give recognition and rewards to employees for their acknowledgement and appreciate your employees.
  • Make sure that your employees are receiving competitive compensation and benefits.
  • Provide career development opportunities to your employees to advance their career growth.
  • Support your employee''s work-life balance.
  • Generate a positive work environment in your organization.
  • Give more ownership of the work to your employees.
  • Start some health and wellness initiatives for your employees.
  • Promote diversity in your workplace.
  • Take regular performance feedback.
  • Engage your employees a little more in the decision making process and take their input.
  • Take regular assessment of your employees for continuous improvement.

What is the Difference Between Employee Satisfaction and Employee Engagement

Category Employee Satisfaction Employee Engagement
Definition It is a metric that tells you how content and happy your employees are with their jobs and the general work setting or environment. It talks about both – the level of employee satisfaction and productivity of employees. It shows how committed, enthusiastic, involved, and engaged employees are with their jobs and the workplace. Focuses on the emotional and intellectual connection employees have with their work.
Engagement Shows how your employees feel about their jobs and the workplace. Focuses on the emotional and intellectual connection employees have with their work.
Behavioral Aspect These employees are more content even if they''re not always highly motivated. These employees are not just satisfied but also highly motivated towards contributing to the company''s goals.
Long-Term vs Short-Term Short-term variables affect employee satisfaction, and it can be transient. Driven by long-term variables, and it can be equally stable and exhibits employees'' level of commitment.
Impact on Performance Satisfied employees fulfil their duties to the mark albeit highly satisfied employees may not do the same. These employees are more likely high potentials.

What are Some Employee Satisfaction Ideas

Some of the ideas for employee satisfaction are as follows:

  • Recognition Programs
  • Flexible Work Arrangements
  • Professional Development Opportunities
  • Wellness Initiatives
  • Transfer Communication
  • Team Building Activities
  • Regular Feedback Sessions
  • Employee Assistance Programs
  • Inclusive Culture
  • Flexible Benefits Package
  • Leadership Training
  • Clear Expectations
  • Employee Empowerment to Decision Making
  • Positive Work Environment
  • Engagement Community

Employee Satisfaction Questionnaire

After taking their general information, you can ask for more with questions similar to the following:

  • Overall, how satisfied are you with your current job?
  • How would you rate the work environment in your company?
  • How satisfied are you with the communication of your organization?
  • Do you feel valued and well-rewarded for your contribution?
  • Are enough opportunities being provided for training and development?

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